Delete your account

Chore Garden is an app by Nikmesoft Company, Ltd. You can delete your account and all of its data at any time, in the app or by email.

Chore Garden uses the same Nikmesoft account as our app FamiGuard. Deleting the account deletes it in both apps, with all Chore Garden and FamiGuard data. To delete only Chore Garden's data and keep the account, see below.

Option 1: in the app

1. Open Chore Garden on the parent's phone and open Settings (family PIN).
2. Tap Delete account and sign in again to confirm it's you.

Forgot the family PIN? On the family PIN screen, tap Forgot the PIN? Delete the account by signing in again.

Option 2: ask us by email

If you can't use the app, email [email protected] from your account's email address, with the subject “Delete my Chore Garden account”. We delete the account and its data and reply when it's done.

What is deleted

• The account you share with FamiGuard: name, email address, password or Sign in with Apple identifier, and the family PIN.
• All Chore Garden data: the garden, the children's nicknames and avatars, chores, completions, seasons and the consent record. Your children's devices are signed out.
• All FamiGuard data: devices, places, notifications and messages.

What is not deleted

• Subscriptions. Deleting the account does not cancel a FamiGuard subscription. On Android, cancel it in Google Play → Subscriptions; on iPhone, in Settings → [your name] → Subscriptions. A Google Play subscription is detached from the account and can be restored to another one.
• Backups. Copies in our database backups are removed when those backups expire, after 30 days. IP addresses in our server logs are removed within 15 days.

Delete only Chore Garden's data

In Settings (family PIN), Delete Chore Garden data deletes the garden, the children, chores, completions, seasons and the consent record, and signs your children's devices out. Your account and FamiGuard stay.

See also the Privacy Policy and Help & support.